Restaurant Business and Hotel Industry

Department of Hospitality Management

About the program

Field of study: 6B111 Service sector

Group of educational programs: В093 – Restaurant and hotel business

Code of the educational program: 6В11102 – Restaurant and hotel business

Academic degree: Bachelor of Services

5th place in the 2023 IAAR Ranking

Member of international and national associations:

EURHODIP – The Leading Hotel School in Europe (Belgium)

KTA – Kazakhstan Tourism Association

KAGIR – Kazakhstan Association of Hotels and Restaurants

The uniqueness of the EP “6B11102 Restaurant and hotel business” lies in:

• accumulation of trending professional competencies;
• modernization of the educational process through the introduction of educational curricula developed on the basis of our own scientific results with the participation of employers, leading domestic and foreign professors and scientists;
• high level of language training;
• the focus of the EP content on the development of entrepreneurial, research and managerial competencies;
• professional internship at the hospitality industry enterprises of the Republic of Kazakhstan and abroad. 

The main tasks of the bachelor of services EP 6B11102 RHB:

• organizing work on reception, distribution, service and catering for guests;
• solving organizational and strategic problems at enterprises of the hospitality industry;
• dealing with complaints and taking measures to prevent them;
• monitoring personnel’s work, compliance with labor protection rules and standards, industrial sanitation and hygiene requirements;
• using information technology in professional activities;
• applying methods of effective managerial decisions to increase financial stability and substantiating economic feasibility of opening a hotel and restaurant business.
• managing operational processes, ensuring quality guest service, financial control
• marketing and sales, as well as ensuring safety and compliance with quality standards.

Industrial internship:

• restaurants and hotel complexes in Almaty and the Republic of Kazakhstan
• sanatoriums and resorts in Almaty and the Republic of Kazakhstan
• hotel and restaurant complexes in Turkey, Greece and China

Academic mobility:

1. Inholland University of Applied Science /The Netherlands/
2. Hanze University of Applied Sciences / The Netherlands /
3. Information Systems Management Institute /Latvia/
4. Baltic International Academy /Latvia/
5. Kastamonu University /Turkey/
6. Academy of Tourism in Antalya /Turkey/
7. Management Development Institute of Singapore in Tashkent /Uzbekistan/
8. Ankara Hacı Bayram Veli University /Turkey/

Professional activity in the field of:

• public and private companies engaged in the restaurant and hotel business;
• service sector, enterprises related to catering (restaurants, hotels etc.);
• research organizations involved in studying the problems of nutrition development, marketing in catering establishments;
• government bodies related to the organization of the hotel business (ministries, city councils, their regional divisions and structures);
• republican and international organizations regulating the hospitality industry, accommodation enterprises, sanatorium and resort institutions;
• advertising agencies engaged in promoting services in the restaurant and hotel business to the domestic and foreign markets;
• graduates of EP 6B11102 “Restaurant and Hotel Business” can continue their studies in the master’s program EP 7M11113 “Restaurant and Hotel Business”

Employment of graduates of EP 6B11102 RHB:

• innovation manager (in the hotel business)
• BigData analyst (in tourism)
• Internet manager for promoting tourism products.
• hotel/restaurant managers, leading managers in prestigious hotels, restaurants, bars, cafes, etc.
• managers with a focus on management activities (hotel management, catering establishments)
• employees/managers of the tourism departments in local executive authorities
• heads of various services of tourism and hotel and restaurant complexes
• event organizers, sales managers, brand managers at hospitality industry enterprises
• specialist analysts in republican and international organizations regulating the hospitality industry, accommodation enterprises, sanatoriums and resorts
• managers of agencies involved in the promotion of hotel and restaurant services to the domestic and foreign markets
• managers for international and domestic tourism
• event planners
• marketing specialists and marketing managers in hospitality industry enterprises
• advertising managers in hotels and catering enterprises

Opportunity to study a foreign language (English) according to CEFR (Common European Framework of Reference for Languages) and a second foreign language of your choice on a fee basis

Major subjects:

For school graduates: Geography + Foreign language

Minimum grade: for a paid department -65,

For grant competition -80

For college graduates: History + Organization of service in restaurants and hotels

Minimum grade: for grant competition -25,

For a paid department - interview